Sakra World Hospital - OPD timings | Best patient care services

Patient Rights

Respect

You have the right to be treated with respect regardless of race, origin, religion, disability, nationality or the source of payment.

Communication

You have the right to seek and receive all information necessary for you to understand your medical condition. Clarify all your doubts before signing the consent forms.

Freedom to Choose

You have the right to choose and change your physician, request for a second opinion and accept or refuse any procedure and drug.

Privacy & Confidentiality

You have the right to privacy, confidentiality in your treatments and consultation.

Suggestions and Grievances

You have the right to make suggestions and express your grievances.

Information on Hospital Bills

You have the right to know about the expected cost of the treatment and receive an explanation for the charges regardless of the source of payment.

Patients Responsibilities

You have the responsibility to keep appointments, be on time for appointments, and to call your doctor / hospital if you cannot adhere to the appointment timing.

Be Honest

Provide complete and accurate history of illness, medications and allergies. Be on time for appointments

Respect Other Patients

Respect other patient's medical condition and be considerate of the noise levels

Active Participation

Obtain clarifications about your treatment plan and understand all the instructions before signing the consent forms.

Bill Payment

You have the responsibility to be prompt about the payment of your hospital bills.

Abide by the Rules

Observe the "Take Care of Belongings", "No Smoking", "Visiting Hours & Numbers", "No Flowers", "No outside Eatables" & other rules of the hospital.

Feedback

You should direct your complaints (if any) to the staff/manager or provide a written feedback so that the immediate action can be taken to address your concern.

OPD Registration Timings

08:00AM - 05:30PM

Monday to Saturday

(All Specialities)

05:30PM - 07:30PM

Monday to Saturday

(OPD for - Doctor Consultation: Gynecology, Internal Medicine, Pulmonology, ENT, Dermatology & Emergency services)

09:00AM - 01:00PM

Sunday

(OPD for: Dentistry, Internal Medicine, Shoulder Clinic and Emergency services)

For doctor wise OPD timings please refer to the Doctors Directory or call 080 4969 4969.

Admission Procedure

Our support and assistance to help ease your travel and stay covers all areas including

01Airport pick up and ground transportation.
02Flight ticket reservation, travel plan and visa application
03Language interpretation: We have special arrangements for exclusive coordinators who converse with the patient in their own language and help make their stay simpler as well as doctors at the time of diagnostics and treatment
04Ambulance arrangements
05Booking medical appointments
06Complimentary medical opinions and treatment estimates
07Help you with insurance company and queries about insurance
08A personal dietician and special international menu during your stay
09Visa extension services
10FRRO assistance.
11Hotel / Resorts booking and in case you plan to extend your stay in order to complete your follow-up treatment

End to End Service

From the airport pick-up till the time you are in the city for treatment, we assist you with everything

01The initial consultation with the doctors
02Advance room Bookings
03Schedule standard pre-surgical tests required
04Organize/Explain your pre/post-surgical medication to you.
05Post discharge tests / consultations if required

06Detailed discharge summary with all the reports and doctor's notes is given
07Daily medical updates to the family.
08Hotel bookings / Sightseeing / Shopping.
09Ticket Booking/ rescheduling
10Money exchange

Accommodation & Hotels for international patients:

For inpatients:

The hospital has all the necessary arrangements keeping in mind patients comfort, safety and affordability. During your stay with us, you will have a choice of selecting private deluxe, standard private, and semi-private room all catering to your utmost comfort.

Overview of a General Ward:

Amenities:

013-bedded room
02F& B Services
03Visitor�s chairs
04Free Wi-Fi services
05Shared bathroom
0624 hours nurses on duty

Over view of Semi-Private room:

Amenities:

012-bedded spacious room
02Flat Screen TV
03Couch next to each bed for the companion comfort
04Air conditioned room
05Free Wi-Fi and room services

06Shared bathroom
07Telephone
08F& B Services
0924 hours nurses on duty

Internet and Telephone:

Internet:

You can contact the nurse in charge or duty manager to enable Wi-Fi facility for you. All our patient rooms are Wi-Fi enabled.

Telephone:

All rooms have telephone facilities. Local and long distance calls can be done through the operator on chargeable basis. We also provide local pre-paid SIM cards to our international patients.

Billing and Insurance:

We help our patients with the most complete and accurate billing services and to serve our patients efficiently we request them the following:

01A copy of referral from your primary care physician.
02A copy of your insurance card.
03Passport copy.
04Any required payments or co-payments methods for our reference.

Our international patient unit will help verify insurance coverage and benefits for patients who have been scheduled for a procedure or hospital stay. We will work directly with your insurance company to confirm all required authorizations have been approved prior a patient�s visit. You can contact +91-9845745379 or write to vinupa.shetty@sakraworldhospital.com if you have any insurance authorization questions or concerns.

Uninsured Patients:

Uninsured patients will receive a statement for hospital services availed during their stay. All the charges incurred during your stay will be informed and explained to you clearly.

Modes of Payment

Cash

You can pay in cash (INR or USD)

Card

All payments are accepted through international Visa/ MasterCard debit or credit cards.

Wire Transfer

Medical Tourism:

For enquiries related to international business or international patients, please email us at vinupa.shetty@sakraworldhospital.com

List of Hotels around Sakra Hospital:

01Novatel
02Ibis
03Spree Hotel
04Durga Saffron Square

We also have tie up with guest house and long stay service apartments nearby at reasonable rates.

Admission Information

Admission at the ipd reception

End to End Service

From the airport pick-up till the time you are in the city for treatment, we assist you with everything

Corporate counselling

For inpatients:

The hospital has all the necessary arrangements keeping in mind patients comfort, safety and affordability. During your stay with us, you'll have a choice of selecting private deluxe, standard private, and semi-private room all catering to your utmost comfort.

Nursing care

Telephone:

All rooms have telephone facilities. Local and long distance calls can be done through the operator on chargeable basis. We also provide local pre-paid SIM cards to our international patients.

Medical assistance

Cash

You can pay in cash (INR or USD)

Medical records

End to End Service

From the airport pick-up till the time you are in the city for treatment, we assist you with everything

Discharge

For inpatients:

Billing

Telephone:

All rooms have telephone facilities. Local and long distance calls can be done through the operator on chargeable basis. We also provide local pre-paid SIM cards to our international patients.

Follow up

Cash

You can pay in cash (INR or USD)

Navigate

Patient Info

Patient Rights

Respect

Communication

Freedom to Choose

Privacy & Confidentiality

Suggestions and Grievances

Information on Hospital Bills

Patients Responsibilities

Be Honest

Respect Other Patients

Active Participation

Bill Payment

Abide by the Rules

Feedback

OPD Registration Timings

Monday to Saturday

(All Specialities)

Monday to Saturday

(OPD for - Doctor Consultation: Gynecology, Internal Medicine, Pulmonology, ENT, Dermatology & Emergency services)

Sunday

(OPD for: Dentistry, Internal Medicine, Shoulder Clinic and Emergency services)

Admission Procedure

Our support and assistance to help ease your travel and stay covers all areas including

End to End Service

Accommodation & Hotels for international patients:

For inpatients:

Overview of a General Ward:

Amenities:

Over view of Semi-Private room:

Amenities:

Internet and Telephone:

Internet:

Telephone:

Billing and Insurance:

Uninsured Patients:

Modes of Payment

Cash

Card

Wire Transfer

Medical Tourism:

List of Hotels around Sakra Hospital:

Admission Information

Admission at the ipd reception

End to End Service

Corporate counselling

For inpatients:

Nursing care

Telephone:

Medical assistance

Cash

Medical records

End to End Service

Discharge

For inpatients:

Billing

Telephone:

Follow up

Cash

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Sakra Specialities

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International Patients

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