Patient Rights

You have the right to be treated with respect regardless of race, origin, religion, disability, nationality or the source of payment.

You have the right to seek and receive all information necessary for you to understand your medical condition. Clarify all your doubts before signing the consent forms.

You have the right to choose and change your physician, request for a second opinion and accept or refuse any procedure and drug.

You have the right to privacy, confidentiality in your treatments and consultation.

You have the right to make suggestions and express your grievances.

You have the right to know about the expected cost of the treatment and receive an explanation for the charges regardless of the source of payment.

Patients Responsibilities

You have the responsibility to keep appointments, be on time for appointments, and to call your doctor / hospital if you cannot adhere to the appointment timing.

Provide complete and accurate history of illness, medications and allergies. Be on time for appointments

Respect other patient's medical condition and be considerate of the noise levels

Obtain clarifications about your treatment plan and understand all the instructions before signing the consent forms.

You have the responsibility to be prompt about the payment of your hospital bills.

Observe the "Take Care of Belongings", "No Smoking", "Visiting Hours & Numbers", "No Flowers", "No outside Eatables" & other rules of the hospital.

You should direct your complaints (if any) to the staff/manager or provide a written feedback so that the immediate action can be taken to address your concern.

OPD Registration Timings

  • 08:00AM - 05:30PM

Monday to Saturday

(All Specialities)
  • 05:30PM - 07:30PM

Monday to Saturday

(OPD for - Doctor Consultation: General medicine, Gastroenterology, Gynaecology and Paediatrics, Radiology Scans and Laboratory tests )
  • 09:00AM - 01:00PM

Sunday

(OPD for: Cardiology, Internal Medicine, Orthopedics, Obstetrics and Gynecology, Pediatrics)

For doctor wise OPD timings please refer to the Doctors Directory.

Admission Procedure

  • 01Airport pick up and ground transportation.
  • 02Flight ticket reservation, travel plan and visa application
  • 03Language interpretation: We have special arrangements for exclusive coordinators who converse with the patient in their own language and help make their stay simpler as well as doctors at the time of diagnostics and treatment
  • 04Ambulance arrangements
  • 05Booking medical appointments
  • 06Complimentary medical opinions and treatment estimates
  • 07Help you with insurance company and queries about insurance
  • 08A personal dietician and special international menu during your stay
  • 09Visa extension services
  • 10FRRO assistance.
  • 11Hotel / Resorts booking and in case you plan to extend your stay in order to complete your follow-up treatment

End to End Service

From the airport pick-up till the time you are in the city for treatment, we assist you with everything

  • 01The initial consultation with the doctors
  • 02Advance room Bookings
  • 03Schedule standard pre-surgical tests required
  • 04Organize/Explain your pre/post-surgical medication to you.
  • 05Post discharge tests / consultations if required
  • 06Detailed discharge summary with all the reports and doctor's notes is given
  • 07Daily medical updates to the family.
  • 08Hotel bookings / Sightseeing / Shopping.
  • 09Ticket Booking/ rescheduling
  • 10Money exchange

For inpatients:

The hospital has all the necessary arrangements keeping in mind patients comfort, safety and affordability. During your stay with us, you will have a choice of selecting private deluxe, standard private, and semi-private room all catering to your utmost comfort.

Overview of a General Ward:

Amenities:

  • 013-bedded room
  • 02F& B Services
  • 03Visitorís chairs
  • 04Free Wi-Fi services
  • 05Shared bathroom
  • 0624 hours nurses on duty

Over view of Semi-Private room:

Amenities:

  • 012-bedded spacious room
  • 02Flat Screen TV
  • 03Couch next to each bed for the companion comfort
  • 04Air conditioned room
  • 05Free Wi-Fi and room services
  • 06Shared bathroom
  • 07Telephone
  • 08F& B Services
  • 0924 hours nurses on duty

Internet:

You can contact the nurse in charge or duty manager to enable Wi-Fi facility for you. All our patient rooms are Wi-Fi enabled.

Telephone:

All rooms have telephone facilities. Local and long distance calls can be done through the operator on chargeable basis. We also provide local pre-paid SIM cards to our international patients.

Billing and Insurance:

We help our patients with the most complete and accurate billing services and to serve our patients efficiently we request them the following:

  • 01A copy of referral from your primary care physician.
  • 02A copy of your insurance card.
  • 03Passport copy.
  • 04Any required payments or co-payments methods for our reference.

Our international patient unit will help verify insurance coverage and benefits for patients who have been scheduled for a procedure or hospital stay. We will work directly with your insurance company to confirm all required authorizations have been approved prior a patientís visit. You can contact +91-9845745379 or write to vinupa.shetty@sakraworldhospital.com if you have any insurance authorization questions or concerns.

Uninsured Patients:

Uninsured patients will receive a statement for hospital services availed during their stay. All the charges incurred during your stay will be informed and explained to you clearly.

Cash

You can pay in cash (INR or USD)

Card

All payments are accepted through international Visa/ MasterCard debit or credit cards.

Wire Transfer

Medical Tourism:

For enquiries related to international business or international patients, please email us at vinupa.shetty@sakraworldhospital.com

List of Hotels around Sakra Hospital:

  • 01Novatel
  • 02Ibis
  • 03Spree Hotel
  • 04Durga Saffron Square

We also have tie up with guest house and long stay service apartments nearby at reasonable rates.

Admission Information

End to End Service

From the airport pick-up till the time you are in the city for treatment, we assist you with everything

For inpatients:

The hospital has all the necessary arrangements keeping in mind patients comfort, safety and affordability. During your stay with us, you'll have a choice of selecting private deluxe, standard private, and semi-private room all catering to your utmost comfort.

Telephone:

All rooms have telephone facilities. Local and long distance calls can be done through the operator on chargeable basis. We also provide local pre-paid SIM cards to our international patients.

Cash

You can pay in cash (INR or USD)

End to End Service

From the airport pick-up till the time you are in the city for treatment, we assist you with everything

For inpatients:

The hospital has all the necessary arrangements keeping in mind patients comfort, safety and affordability. During your stay with us, you'll have a choice of selecting private deluxe, standard private, and semi-private room all catering to your utmost comfort.

Telephone:

All rooms have telephone facilities. Local and long distance calls can be done through the operator on chargeable basis. We also provide local pre-paid SIM cards to our international patients.

Cash

You can pay in cash (INR or USD)

Ask For Second Opinion


Please attach your relevant documents (e.g X-Ray, Medical Reports,etc)

Leading Orthopaedics Hospital